Frequently asked questions

Quick answers about using ConvertPDF. If something is not covered here, use the Contact page.

Is ConvertPDF free?

The tools on this site are offered free of charge for typical personal and business use. We may adjust availability or limits to keep the service reliable for everyone.

Do I need an account?

No account is required for the standard tools. You upload files, run the operation, and download the result.

Which file types are supported?

Each tool page lists accepted formats. Common examples include PDF for merge/split/rotate, JPG and PNG for images-to-PDF, and DOCX, XLSX, or PPTX for Office conversions.

Are my files stored forever?

No. Files are processed to complete your request and are not kept as a personal archive. See the Privacy policy for more detail.

Why did my PDF not get much smaller after compress?

Some PDFs are already optimized or mostly contain images that cannot be reduced without visible quality loss. Compression results vary by file.

Can I use the tools on mobile?

Yes, the site is responsive. Very large files may be harder to upload on slow mobile connections.

The download failed — what should I try?

Retry with a smaller file, a different browser, or a stable network. If the problem persists, contact us with the tool name and approximate file size (not the file itself).