Remove obsolete SLA appendix pages before customer success shares the renewal PDF
Published
Legal retired response-time tables—finance still forwards the old master unless you delete those indexes.
Customer success teams reuse the same onboarding PDF each quarter. When legal retires an SLA appendix, leaving the outdated tables in the shared file creates false expectations about response times. Removing the superseded page indexes keeps the narrative truthful while preserving later chapters untouched.
Version filenames
Rename outputs with -2026q2-clean.pdf so downstream teams know which scrubbed artifact to circulate.
LovePDF remove pages
Select ranges in Remove pages, download the scrubbed PDF, and attach it to your renewal email.
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